Define: "Captain's Call" in Business
Catastrophic fiscal burn
"Archive the email where you warned them it would break, print a hard copy, and keep it in your desk drawer for the inevitable post-mortemPost-MortemA solemn post-incident trial where cross-functional teams gather to pretend they care about systemic fixes while quietly hunting for a scapegoat.."
A decisive, unilateral judgment made by a senior leader without prior consultation with their broader executive team or committee.
What does "Captain's Call" actually mean?
"When a VP ignores six months of engineering load tests and buys a broken vendor platform because he played golf with their sales director."
"Given the tight market deadline, the CEO made a Captain's Call to accelerate the product launch to next Tuesday."
"We spent three months evaluating firewalls, and then the CIO made a Captain's Call and forced us to deploy an unpatched appliance nobody knows how to configure."
By The Chief Waste Officer
18 years in the corporate trenches quantifying waste so you don't have to.