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Define: "ITIL"
What HR thinks it means:
A set of detailed practices for IT service management.
What it actually means:
"The reason it takes 14 approvals to restart a frozen server."
Use it in a meeting:
"Thanks to strict ITIL processes, replacing a broken computer mouse now requires VP approval and a mandatory three-day waiting period."
Related Terminology
Tired of hearing this?
Next time someone says "ITIL" in a meeting, track exactly how much company money they just wasted. Play Buzzword Bingo, generate a waste invoice, and stop the bleeding.
