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Define: "Maturity Model" in Business
Fiscal Threat Level
SEVERE
Catastrophic fiscal burn
CWO Pro-Tip
"Treat it as a sales tactic. Do not agree to the metrics without seeing the underlying rubric."
What HR thinks it means:
A framework used to assess the current capability and operational effectiveness of an organization.
What does "Maturity Model" actually mean?
"A meaningless consulting grid used to tell a department they are failing so the consultant can secure a contract extension."
How HR uses it:
"This assessment will help us map our progress on the IT maturity model."
How you actually use it:
"According to the new vendor's maturity model, our infrastructure is somehow at level zero and we urgently need to buy their premium tier."
By The Chief Waste Officer
18 years in the corporate trenches quantifying waste so you don't have to.
Published: 2026-04-23