Define: "Process Gap" in Business
High risk of unnecessary meetings
"When a 'process gap' is identified, expect two new mandatory forms. Fill them out using copy-pasted boilerplate text to save time."
An absence or failure of standardized procedures necessary to execute a workflow effectively.
What does "Process Gap" actually mean?
"Management's diplomatic euphemism for 'someone completely ignored basic protocol, so now we are forcing everyone to fill out three new approval forms.'"
"We have identified a process gap in our change management protocol and will issue updated guidelines shortly."
"The outage was blamed on a process gap, which translates to a VP bypassing CAB and telling a junior tech to push unverified code via Slack."
By The Chief Waste Officer
18 years in the corporate trenches quantifying waste so you don't have to.
Related Terminology
Tired of hearing this?
Next time someone says "Process Gap" in a meeting, track exactly how much company money they just wasted. Play Buzzword Bingo, generate a waste invoice, and stop the bleeding.
