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Define: "Root Cause Analysis"

The corporate definition of Root Cause Analysis

What HR thinks it means:

A systematic process for identifying the underlying causes of a fault or problem.

What it actually means:

"A 10-page document written to politely explain that an intern unplugged the core router to use a vacuum cleaner."

Use it in a meeting:

"After a grueling three-day Root Cause Analysis, we concluded that the system went down because the budget for failover redundancy was spent on a ping-pong table."

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