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Define: "Shoulder Tap" in Business

The corporate definition of Shoulder Tap
Fiscal Threat Level
MODERATE

High risk of unnecessary meetings

CWO Pro-Tip

"Tell them you are in the middle of a BGP table rebuild. They won't know what that means, but the acronyms will scare them away."

What HR thinks it means:

A quick, informal request for assistance or information, typically occurring outside of established project management or ticketing systems.

What does "Shoulder Tap" actually mean?

"A physical jump-scare where a VP bypasses the entire Change Control Board to demand you route a specific VLAN for their pet project on a switch that hasn't been supported since Obama was in office."

How HR uses it:

"We need to reduce shoulder tap requests to ensure our engineers can maintain focus on high-priority deliverables."

How you actually use it:

"I cannot finish the firewall migration because the VP keeps giving me shoulder tap requests to bypass security protocols for his iPad."

The Chief Waste Officer

By The Chief Waste Officer

18 years in the corporate trenches quantifying waste so you don't have to.

Published: 2026-10-09

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