Define: "Swivel Chair Integration" in Business
High risk of unnecessary meetings
"Write a Python script to do it for them, but do not tell management. Enjoy the free time."
The manual process of a human operator entering data from one system into another due to a lack of automated connectivity.
What does "Swivel Chair Integration" actually mean?
"Paying an analyst to manually copy-paste alerts from the FortiGate dashboard into the ServiceNow ticketing queue because the vendor's API is hopelessly broken."
"We need to eliminate Swivel Chair Integration to reduce data entry errors and improve efficiency."
"We spent $100k on the new monitoring platform, only to realize the alerting mechanism relies entirely on Swivel Chair Integration by the weekend shift."
By The Chief Waste Officer
18 years in the corporate trenches quantifying waste so you don't have to.
Related Terminology
Tired of hearing this?
Next time someone says "Swivel Chair Integration" in a meeting, track exactly how much company money they just wasted. Play Buzzword Bingo, generate a waste invoice, and stop the bleeding.
